Privacy policy.

Effective Date: [22/09/2025]

At MSB Carpentry (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.msbcarpentry.com.au (the “Site”) or engage with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, such as:

  • Your name, email address, and phone number (e.g. when submitting a contact form or enquiry).

  • Project details you share with us when requesting a quote or service.

We may also collect non-identifiable information automatically, such as:

  • Your IP address, browser type, and device information.

  • Website usage data through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Provide quotes and carpentry services.

  • Communicate with you regarding enquiries or projects.

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information.

3. Sharing of Information

We may share your information with trusted third parties when necessary, including:

  • Service providers who assist with website hosting, IT, or payment processing.

  • Legal or regulatory authorities if required by law.

These third parties are required to protect your information and only use it for the purposes we specify.

4. Cookies and Analytics

Our Site may use cookies and third-party analytics (such as Google Analytics) to understand how visitors use the Site. Cookies help us improve website performance and user experience. You can disable cookies through your browser settings if you prefer.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, or unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.

  • Request corrections to your personal information if it is inaccurate.

  • Opt-out of receiving marketing communications.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

MSB Carpentry
Email: marc@msbcarpentry.com.au
Phone: 0488723771
Website: www.msbcarpentry.com.au